CarTow Facts & Stats
The key numbers and company details behind CarTow, kept in one place and updated as things change.
At a Glance
CarTow in Numbers
Quick answer
CarTow connects drivers in the UAE with nearby tow trucks through one app. It launched in 2025, is headquartered in Sharjah and has more than 50 KYC-verified tow truck captains working across Dubai, Abu Dhabi, Sharjah and Ajman. A captain usually reaches a driver within 8 to 15 minutes, though the exact time depends on the emirate.
2025
Launched
In the UAE
50+
Verified captains
All KYC-checked
8–15 min
Typical response
Depends on the emirate
4.8 / 5
Average rating
Given by drivers
| CarTow company facts | |
|---|---|
| Name | CarTow |
| What it is | An app for car towing and vehicle recovery in the UAE |
| Launched | 2025 |
| Powered by | Gigadyne Technologies FZE |
| Headquarters | Sharjah, UAE |
| Operations & Support Office | Dubai, UAE |
| Verified captains | 50+ |
| Typical response time | 8–15 minutes (varies by emirate) |
| Average rating | 4.8 out of 5 |
| Emirates with captains | Dubai, Abu Dhabi, Sharjah and Ajman |
| Ways to book | WhatsApp, phone, or the app on iOS, Android and Huawei AppGallery |
| Languages | English, Arabic, Hindi and Urdu |
| Payment | Cash, at a price agreed upfront |
| Phone & WhatsApp | Call +971 54 449 2987 · WhatsApp +971 50 675 7839 |
| support@cartow.ae |
- Last updated : October 15, 2026
Dig Deeper
Want the Detail Behind the Numbers?
Each of these pages goes into one part of the service properly.
Coverage by emirate
Captain numbers and typical response times for each emirate we cover.
Safety and verification
What a captain has to pass before they get their first job.
How booking works
The app and WhatsApp booking flows, step by step.
About CarTow
Why we started CarTow and what we care about.
Comparing towing apps in the UAE?
We’ve put CarTow side by side with other towing services on response time, captain checks, tracking, WhatsApp booking, pricing and support.
When did CarTow launch?
CarTow launched in the UAE in 2025.
Who is behind CarTow?
CarTow is powered by Gigadyne Technologies FZE, a UAE-based software company specializing in smart mobility and digital services.
Where is CarTow headquartered?
CarTow is headquartered in Sharjah. Its operations and support office is in Dubai.
How many tow truck captains does CarTow have?
More than 50, and each one is KYC-verified. Dubai has the largest group, with over 20 captains.
What is CarTow's typical response time?
Usually 8 to 15 minutes. Dubai tends to be quickest at 8–12 minutes, while in Ajman it can take 12–18 minutes.
Is CarTow available on Huawei phones?
Yes. As well as the App Store and Google Play, you can download CarTow from Huawei AppGallery.
Which languages does CarTow support?
English, Arabic, Hindi and Urdu.