CarTow

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Welcome to CarTow

CarTow is the UAEʼs premier towing and roadside assistance platform, powered by Gigadyne Technologies LLC. Launched in 2025, our mission is to redefine towing services by connecting users with professional, KYC-verified tow truck captains through a seamless, technology-driven mobile app. Whether youʼre facing a roadside emergency or need to transport a vehicle across the UAE, CarTow delivers fast, safe, and reliable solutions 24/7. Our vision is to set the global standard for towing services by prioritizing transparency, user trust, and operational excellence.

Who We Are

  • Company: CarTow App, a flagship product of Gigadyne Technologies LLC, a UAE-based innovator in mobility and logistics solutions.
  • Founded: January 2025
  • Headquarters: Dubai, UAE, with operational hubs in Abu Dhabi and Sharjah.
  • Vision: To revolutionize the towing industry with cutting-edge technology, unparalleled reliability, and a customer-first approach.
  • Mission: To provide instant, secure, and hassle-free towing services, empowering users and captains with a seamless platform.

Core Values:

  • Safety: Ensuring vehicles and user data are protected with robust security measures and verified captains.
  • Reliability: Delivering consistent, high-quality service through a network of professional captains.
  • Convenience: Offering an intuitive app with real-time tracking, flexible payments, and 24/7 support.
  • Transparency: Providing clear pricing, captain details, and trip updates to build trust.
  • Innovation: Continuously enhancing the platform with AI-driven insights, user feedback, and industry-leading features.

What We Offer

CarTow is designed to make towing effortless and stress-free. Our app integrates advanced technology with user-centric features to deliver unmatched service quality:
  • Instant Booking: Request a tow truck in seconds, with real-time captain availability and ETA displayed on an interactive map.
  • Real-Time Tracking: Monitor your captainʼs location, status (e.g., “On the Way,” “Arrived”), and progress via a dynamic tracker.
  • Verified Captains: All captains undergo rigorous KYC checks, including UAE driving license verification, vehicle inspections, and background checks.
  • Flexible Payments: Pay captains directly in cash during the initial phase, with secure in-app payments (Visa, Mastercard, Apple Pay, Google Pay) rolling out in Q2 2026.
  • Secure Communication: Connect with captains via in-app calls or WhatsApp (with explicit user consent) for seamless coordination.
  • Multi-Language Support: Use the app in English, Arabic, or other regional languages for accessibility.
  • Saved Vehicle Profiles: Store vehicle details (make, model, color, plate number) for faster bookings.
  • 24/7 Support: Access dedicated support via email ( ) or in-app chat, withresponses within 24 hours.

Why Choose CarTow?

  • Nationwide Coverage: Available across all UAE emirates, with expanding captain networks in urban and remote areas.
  • User-Centric Design: Built with a mobile-first approach, featuring an intuitive UI/UX, accessibility compliance (WCAG 2.1), and smooth animations.
  • Trusted by Thousands: Since launch, weʼve served over 10,000 users (as of September 2025), with an average app rating of 4.8 stars.
  • Eco-Conscious: Partnering with captains using fuel-efficient tow trucks to reduce environmental impact.
  • Community Focus: Supporting UAEʼs towing professionals with fair earnings, training, and flexible schedules.

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